Our People and communities
NetLink connects communities and businesses in Singapore with the nationwide fibre network. We stay invested in expanding and boosting our network's availability, robustness, and reliability to serve the communities, as well as supporting industry efforts and innovation in Singapore.
NetLink firmly believes that our success and continued business growth are the result of our employees' efforts. Therefore, we actively strive to create a safe, inclusive, and equal opportunity workplace, and provide opportunities for our employees to seek personal development and professional advancement.
At NetLink, we place the highest priority in protecting the occupational health and safety (OHS) of our employees and all those working on our behalf to build, connect and maintain our fibre broadband network.
We are certified to ISO 45001 Occupational Health and Safety standard and awarded bizSAFE Star and bizSAFE Partner certifications by WSH Council. Our Health, Safety, Security and Environment (HSSE) committee develops and implements safety and health policies and practices and monitor their performance to ensure compliance by both employees and contractors’ workers.
For contractors, a set of OHS controls and requirements have been included in the Supplier Code of Conduct for their compliance so as to minimise health and safety risks.
For employees, the OHS programme is in place to actively raise awareness of OHS and build a strong safety culture across our operations.
Target: Maintain zero work-related incidents that resulted in permanent disability or fatalities.
Read more in our Sustainability Report.
NetLink believes that employees are our most valuable asset. Preserving a diverse, skilled, and experienced workforce is crucial in our continual provision of high-quality products and services in a sustainable manner, which in turn allow our customers and the broader communities to enjoy the benefits of a robust and reliable fibre broadband connectivity.
To achieve this, we have established Human Resource (HR) policies and practices covering areas such as competitive remuneration packages, personal and professional development opportunities, employee well-being and protection from discrimination. Various practices, initiatives, and programmes have been implemented to ensure our employees feel cared for, valued, and engaged with the company.
Target:
- Achieve an annual employee turnover rate below the industry average.
- Achieve at least an average of 24 training hours per employee.
- Continue to maintain a diverse and inclusive workforce and provide fair opportunities to employees based on merit.
- Maintain zero incidents of discrimination.
Read more in our Sustainability Report.
As the dominant owner and operator of the largest passive fibre network infrastructure in Singapore, our extensive, island-wide network has become a pillar of the nation’s digital ecosystem by enabling essential internet connectivity services to businesses and households, supporting online social connections and innovative digital solutions to boost productivity and delivery of social and economic services, as well as providing a crucial line of connection during crisis or emergency.
We are dedicated to maintaining 100% island-wide fibre coverage and strive for continuous improvement in the robustness and resiliency of our network.
We regularly engaged with our customers (telecommunications operators) and authorities to understand the projected demand for infrastructure capacity, as well as participating in industry partnerships to boost Singapore’s digital infrastructure capacity and implement digital inclusion initiatives.
Target:
- Build a network infrastructure that anticipates Singapore’s growing needs in the coming year.
- Continue to make investments in network infrastructure to ensure long-term reliability, quality, and availability of our network to enhance our customer experience.
Read more in our Sustainability Report.